New NSPCC training has been launched to help businesses in Brighton and Hove keep children safe from abuse.
Plumbers, tradesmen and builders in Brighton and Hove are being urged to sign up to innovative new NSPCC training to help them spot children at risk of abuse and neglect.
The charity's 'It's Your Call' training is designed to give local businesses and sole traders whose job involves visiting customer's homes, the knowledge and confidence to recognise possible signs of child abuse.
The safeguarding training, which covers all types of abuse, also provides them with guidance on who to tell if they have concerns about the wellbeing of a child they come across while working in or around customer's homes.
Last year, the NSPCC's Helpline referred 163 calls and emails to local agencies such as the police or children's services in Brighton and Hove, the majority of which were from people concerned a child was being neglected.
Brad, a telephone engineer from Gateshead, called the NSPCC Helpline about a toddler who he feared was being neglected following a visit to a customer's house to install satellite TV.
Brad said: "She looked unhappy and was very dishevelled. She had dirt on her bare legs and, as a dad, I knew that the dirt wasn't mud from playing out or that she'd made a mess with her food; it was a build-up of dirt and she looked like she hadn't been washed in a while.
"I knew I had to do something straight away. I had considered reporting it to someone when I thought it was just the adults there but I thought it was their life and it wasn't for me to intervene. But knowing they had a young child in that mess was just unthinkable and someone needed to speak up for her."
NSPCC Head of Helplines John Cameron said: "Professionals who come into contact with people and their homes through their jobs, may see or hear things that others may not. While it is not their job to decide if what they have seen is abuse or not, it is their responsibility to talk to someone to discuss their concerns.
"Some may have already come across signs of child abuse or neglect and not known what to do about it. This course is designed to equip them with the knowledge and confidence to help them trust their instinct and report their concerns. By being prepared and knowing what steps to take they can make a real difference to a child's safety and wellbeing."